January 23, 2021

TfL refuses new London licence to car-booking app Ola

Transport for London has refused to grant Indian car-booking app Ola a new licence to operate in the capital, citing “potential public safety consequences” from rule breaches, including more than 1,000 passenger trips with unlicensed drivers and vehicles.

The decision comes a week after its rival Uber won a court battle to continue operating in London following a three-year spat with the capital’s transport authority over issues including its own safety record.

SoftBank-backed Ola was originally granted a licence to operate in London in July 2019, but first began operating in the city in February 2020. The Bengalaru-based company, which also offers services in cities including Birmingham, Cardiff, Liverpool and Reading, hoped to beat competitors with a focus on safety.

However, TfL said that the company had recently made it aware of failures which had “potential public safety consequences”. In addition to the breaches of the licensing regime that saw

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